Monday, November 22, 2010

Airport odyssey reveals how awful and annoying we are - CNN.com

Airport odyssey reveals how awful and annoying we are - CNN.com

This article speaks for itself. While not entirely about airport security, it does speak to our attitudes to mass travel and security as we pass through. The author traveled over 5000 miles observing passenger and security staff and collecting numerous eye-opening stories about how we travel. Kudos to the staff that have to put up with all this day in, day out.
In the debate about airline security, the media is reporting that the TSA may change screening methods in response to the outcry. I hope they don't back down. There is also talk about privatizing airport security. For those that still think the TSA are the bad guys, imaging you are about to board a plan to St Louis for instance. The guy in front of you is traveling alone, has a large bag, refuses to go through the scanner and is sweating a little. It's not hot in here you think, but you trust that if he's hiding somethimg, security will catch him during the pat down. The guys is uncomfortable with the first security officer who comes over for the pat down, and requests another. A second guy appears but seems to not conduct a proper pat down- what you don't know is that this private firm is rated on customer satisfaction and he doesn't want to upset anyone. How would you feel about getting on the same plane with a guy who refused the scanner, got a good deal on the pat down and looks sweaty and nervous? Training, accountability, security and regulation are all threatened with that model. It would also be incredibly expensive. Some activities are best kept with the government I think.
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